Has anyone asked you for a referral before? How did that make you feel? Referral is an industry term. It means “find me a future client.” Done the wrong way, it can make the other person feel awkward.

At the Schwab Impact conference in Washington, I was on a panel discussing client experience. One part of the discussion caused quite a stir in the media, both traditional and social. While sharing ...

Agents who focus on each client journey phase, from discovery to post-closing, build loyalty and drive more referrals.

Everyone agrees: referrals are the most effective, and cost-effective, way to generate new business, yet asking for referrals can feel awkward. You really could use some more clients but you don’t ...

Q: Many practice management consultants say you should ask your patients for referrals. Do you do this and, if so, how do you do it? A: I have heard this statement many times and, like you, in most ...

Real estate referrals are the backbone of a thriving business and the secret behind the success of a top producer. If you ask any high-performing agent where their best leads come from, the answer is ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

If you thought hiring farm employees was hard before, COVID-19 rewrote the rulebook. Nearly every business has a “Help Wanted” sign on the door now. How do you compete? Research repeatedly proves ...

The first step in creating your referral marketing plan is to identify who you want to attract-your ideal client, or target market. As you write your initial list of adjectives and labels, search for ...