Tyson Love’s Airbnb is a mess. Worse, the company will only refund $14 of his rental fee, even though he bought cleaning supplies and cleaned the rental himself. Is that fair? Q: I recently rented a ...

Is Airbnb sticker shot a thing of the past? Hardly, and especially when hosts hike up cleaning fees. But Airbnb seems to be moving in a positive direction on affordability. Travelers may choose an ...

As a professional Airbnb cleaner, Diana Cruz spends her days ensuring each home is check-in ready. She told Insider there are a few simple things hosts can do to improve their ratings. Want that ...