Salesforce announced expansions of its partnerships with AI model developers Anthropic and OpenAI. Agentforce data will be accessible in OpenAI's ChatGPT, and mutual customers will be able to sell ...

The revamped Salesforce Slackbot promises to be a "deeply personal agent for work" with added intuition from AI and ...

Retailers using social commerce strategies saw 20% of global holiday sales generated through platforms like TikTok Shop and Instagram. Social media as a traffic-referring channel also grew 8% ...

Salesforce is now making its AI-powered Slackbot available and aims to take over all corporate communication with it.

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4 percent year-over-year, ...

Salesforce has unveiled its Agentforce 360 vision with Slack as the conversational interface where people and agents work together, connecting knowledge, actions, and data in real time. Slackbot is ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Sarina Trangle started as a corporate news reporter in October 2024. She previously spent four years on the business desk at Newsday, covering the health industry, commercial real estate and cannabis.