In many companies, managers delay the performance review process – or don’t do it at all – because they are so uncomfortable in the position of giving feedback to their staff. And in too many cases ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

My student's voice trembled as she answered my question. "How do you think you've done so far?" I'd asked her. We'd been together on the general medicine inpatient ward for two weeks—the midpoint of ...

Martina van Heerden is a member of the South African Association of Academic Literacy Practitioners. It can be difficult to tell someone what you think of their work, even if you mean well and even if ...

If there’s one theme that keeps surfacing in my coaching sessions with leaders—across industries, levels and cultures—it’s this: Giving feedback is one of the hardest parts of leadership. Not because ...