Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Add Yahoo as a preferred source to see more of our stories on Google. After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those ...

(NEXSTAR) – If getting free Krispy Kreme wasn’t enough to settle your frustrations caused by the widespread Verizon outage, you’re in luck. Late Wednesday morning, thousands of Verizon users found ...

The Verizon network experienced a rare network outage for nearly 10 hours on January 14th. While network outages are not very uncommon, a widespread cut-off like this is very rare. While the services ...

Several hours after an "issue" began impacting Verizon service in several major U.S. cities Wednesday, the company issued an apology and promised account credits for those impacted. Reports of service ...

Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...

Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...