The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

Calling 411 for directory assistance can be maddeningly expensive. Carriers like Sprint and Verizon charge more than $1 and sometimes as much as $2 a call from a cell phone. And much of that is profit ...

How many people are familiar with Microsoft’s Voice Search tool “Live Search 411?” It’s a powerful yet not well-known way to do local search from any phone (1-800-CALL-411 or 1-800-225-5411).